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Reviews
01/22/2016
I received a quote online from 5 different companies.
We used Rockstar removals and they did a pretty nice job. Although it took a bit longer than we thought, it was probably because we had actually not moved for 11 years, so had much, much more than we first realised. They did a wonderful job, provided boxes before the move and wrapped the precious items in Bubble wrap and blankets before packing on truck. Would recommend -
Score 9.99/10
Chuck and Deb
01/21/2016
We found them through a letter drop after our House was sold.
We decided to give them a go after an in house quote.
The move was from Docklands to Carlton from a high rise apartment to townhouse
Took 4.5 hours for 2 bedroom unit.
The access was quite tough and the walk from loading zone, to elevators was roughly 70 metres.
Very well done boys for a professional service.
Kev
01/21/2016
This was only a small move ( 1 bedroom one person unit) But the fact is, they were very careful and polite. They took the time to place things where I needed them to be, even though I changed my mind, many times. Patient with me, which was great. Thanks Rockstars
Anne-marie
Brunswick
Moved 16/1/16
01/18/2016
I would recommend this Removals company, for 3 reasons. 1.They came referred by my sister in law. 2.They came and quoted in person and offered us a service tailored to our needs ( required 3 different pick up locations. 3.Did everything they quoted but with one exception.,,, because they finished 45 mins under the 5 hour quote, they discounted the fee. Much appreciated guys. Thanks to Darren for putting the bed together as well. Karl. F Brunswick
01/15/2016
You don't deserve even one star but that's the only option.
I booked a removal, these guys confirmed at the night before, and then didn't show in the next day. Passed half an hour I received a SMS about mechanical issues with the truck. Considering the number of reviews with the same problem, it's very likely that that's just a lie, or that Rockstars uses very old, problematic and not well maintained vehicles. I really believe that's just a lie and that this company just doesn't care and doesn't measure the consequences. I wish you got bankrupt soon.
BELIEVE in the negative reviews. I don't understand so many positive reviews on some websites. Maybe when they decide to work instead of lying or overbooking clients, they might be good. But totally disrespectful and unprofessional!
01/08/2016
My previous review was removed so i am writing again to say DO NOT USE this business!!!!! Rockstar removals charged us twice for the same job and after promising multiple times to reimburse us our $475 we are still waiting 7 months later! We have had to contact the fraud and disputes team at our bank who are handling it now. Save yourselves the stress and choose a better company.
01/06/2016
Tom and Jay moved me on New Years eve, only a relatively small move. Was happy with the guys, they arrived 10 mins early and got through it quicker than I first thought. Always nice when things come under budget. Even put my bed together and set up the washing machine for me Pleasant, happy guys who answered all my questions ( sorry boys ) clearly and always kept me in the loop, with what was going on.
11/05/2015
We moved in September from storage in Balwyn, to Portsea It was a rainy, miserable day but the two guys made sure they wrapped our couches and other precious items, in shrink wrap and covered with blankets ( whist walking to the truck from the house ) It was up a steep driveway in Portsea and them doing this, made it more tricky for them, but saved us God knows what, in replacing the furniture ( especially the couches ) Above and beyond . Great service and am very pleased to be able to offer a positive review. Thanks so very much Scott and Brett.
William and Sonja
09/16/2015
My partner and i were happy with the move . The Piano was handled easily, without issue ( inc stairs ) Sorry guys!!
We will use again in 6 months no doubt at all, when we get back from Holidays
Great stuff and pricing was reasonable
09/15/2015
So disappointing. Why bother confirming a booking the night before, only to send the wrong size truck to the booking, then lying and saying the right truck will be there in 20 minutes? We wasted 2 hrs calling & texting to no avail. The most disrespectful company I have ever had the misfortune of dealing with. I hope they're out of business soon as they could not be more useless. DO NOT USE THIS COMPANY!!