Fastway Couriers(Sydney)

This is the second time I have had trouble with delivery from this company, it’s the last time I buy anything if there delivering i highly don’t recommend this company.

'Lost' the package, no customer service. STAY AWAY.

I have now been waiting 20days for a parcel to come from Sydney to Adelaide next time I’m ordering anything on eBay I’m going to ask if they use fastway and if they do I will not buy from them .

Unless you don't care about your items or packages, don't deal with them.

After 8 days of the first unsuccessful delivery, they kept on saying they would reschedule another one and today after so many calls ending with us threatening them that we would complain, someone apparently from legal sent us an email with an attached photo of the package in front of the door (the first time). Apparently on an unsuccessful delivery they take photos anyway to cover them legaly. Even though they kept on telling us they had the package and they would redeliver it. And here is few hunderds dollars we will never see again thanks to them.

Should be called Slow Way couriers. Have had my parcel since 29 Dec and it is now January 14th!!! They have had it for over two weeks. I call and they say it is being escalated????? Absolutely worst courier I have ever dealt with.

Probably the worst shipping company in AU, I have had multiple deliveries from the courier an have lost have of them in transit. After rescheduling the last delivery for the 4th time, they still failed to deliver the package. No response when I tried to track where my package went or when will it delivered.

I would avoid using them, and just cancel the order if I see the delivery will be done by Fastway.

With all the online shopping I have done over the years I have never had good customer service! They never try to deliver and lie about attempts to do so. Their system records 'delivered' and then they retract the update. My latest purchased was returned to China and I am out of pocket and no goods. I am now going to complain to the supplier who has now lost my business.

I waited a week for a pick up they then said they attempted pick up but item wasn’t available which is a lie. When they finally picked up the parcel they didn’t scan it and now it seems to be lost... the receiver never received the parcel. This is my business that they are impacting and I would never recommend them. This is not the first time either. I had a parcel delivered to their Depot at Chullora and it was signed for by someone that apparently doesn’t work there...my customer never received that one either! Dodgy business practices.

I have sent numerous emails and made many phone calls and nobody seems to care.

Thousands lost!

Be careful useing Fast Ways you will wait a very long time for your items. That if you ever get them I will never use

A survice like these again why pay for items you wait Days ,weeks for.

I have been waiting on a parcel for 10 days and I ring everyday and get told the same thing sorry it will be there tomorrow. I ask to make a complaint and the same person says Ill take your complain.t... Last gentleman I spoke to told me we are working on this as matter of urgency????

Not the first time I have had trouble with this courier service. When you ring the call centre it sounds like it a club and nobody seems to care. Saddest part is I will never see my items an I desperately needed them.