Ben Rafferty Air and Electrical

service was great. All the staff worked hard from 7am-6pm to get the install done. We had ducted installed upstairs and reverse cycle downstairs. The finished job was neat and they cleaned up. The cost was in the middle. Some people quoted less and some more. However I'm very glad we went with this company. We have had bad trades people in the past and it's just not worth risking. If you have to wait or pay a little more, trust me it's worth it. Thanks Daniel and team.

From quote (Andy) to installation, the team has been fantastic. Happy to make adjustments to suit my needs and make sure I was happy with what the quote entailed. All of the team today were helpful, prompt, polite and considerate through the installation - even in very poor weather. A great result for me, professional and thoughtful throughout the whole process. Also a very competitive price!

I had a number of people out to quote on getting two aircon units installed in my apartment. Their response was always why I couldn't get something done and their options would have been aesthetically terrible.
I then came across Ben Rafferty Air and Electrical and Andy quoted me on a job which included all the specifications which I required; thankfully his attitude was ensuring that I got what I wanted and that I was going to be happy with the job.
Today Ben and his team came out to do the job and they were so professional, friendly and tidy that they give all other trades a bad name!!
I never give feedback but was so impressed with the job done for me today, I felt it only right to let others know how great a company Ben Rafferty Air and Electrical is.

I had Andy come and quote and then Daniel and his team come and install 3 new units into my old terrace house. The entire team was professional, reliable and polite. They worked long hours on the first day (in the rain at times) to ensure that they left my house safe and tidy before they came back and finished the next day. The entire experience was easy and stress-free which is impressive for a job that was not always straightforward. The guys answered all my questions and explained all the options to me. Nothing was too much trouble. I wouldn't use anybody else next time.

I had my aircon installed by Ben and his team a few years ago and recently had them back to service it. It was a pleasure to have them back and remember what great service looks like!
On time, courteous and left the place clean.
Highly recommended!

I had Morgan come out to check the airconditioner at work today and he arrived on time and took his shoes off and explained everything. I trusted the guy and knew that what he did was thorough. I now know that I've an airconditioner tradesman that I'll stay with becuase in business, whats most important is reliability and honesty and I found both in Morgan. I'm a thoruoughly content customer.

We have just had our air conditioner installed by Ben Rafferty and were extremely pleased with the efficiency and professionalism of the installation men (Donovan and Stephen).
They arrived on time and worked in the rain until the job was complete. They were very courteous and respectful and came prepared (drop sheets, dustpan, cleaning spray, etc) and left our home spotless - as if they had never been here - and that is no exaggeration. We have no hesitation in recommending Ben Rafferty and congratulate the company on their standards.

This is the second time we have used Ben Rafferty for our air conditioning needs and we couldn't be happier! Ben and his team were professional, diligent and hard working from start to finish. Andy came out to give us a quote and was great in explaining what kind of ducted air conditioning system would suit our needs. When we decided to proceed with the installation, everything moved promptly and seamlessly. We had a team work solidly throughout the day (even in the pouring rain) to complete the installation and the after sales service was also great and very efficient. Thanks again to Ben and his team. If anyone is thinking about who to use for their air conditioning needs, I would highly recommend Ben Rafferty - he will look after you and you can trust that they'll do their best.

Could not have been any more professional. My new A/C is awesome!

Higly recommended:
- Competetive quote
- Excellent communcation - immediatre call backs (thanks Jane)
- Efficent, well resources service -crew with Project manager turned up on time for quick professional job
- Walking the talk
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