Ben Rafferty Air and Electrical

BRA were very good during the installation and gave good service on our first maintenance.The technician did some extra tasks not included in the servive and was very helpful.

Right from when I first contacted Ben Rafferty Air & Electrical through their online form they responded promptly and informatively throughout all steps of the process, including answering questions about the quote. The installers arrived on time, were polite and consultative about any decisions which needed to be made, worked hard, did a great job and cleaned up well after themsleves. I would definitely recommend them.

We wanted a service for multiple splits and a ducted and we did have to wait a while for the first free slot, but it was worth it. Morgan was friendly and happy to explain what he did, found and sorted a few issues we weren't aware of. Worth the wait, turned up on time (well, barely 15 minutes late but he let me know in advance so no problem), and a reasonable price compared to other trades I've used recently. A few years back they also spent a lot of time diagnosing and replacing leaking gas, happy with that too.

Fantastic job - I would highly recommend the company

The team who installed our air conditioning did so in a very pleasant, efficient and professional manner and they were punctual and cleaned up after they had finished the job. Installation in an old Victorian terrace cannot be an easy task but it was carried out successfully to our full satisfaction. Contact with the office staff and the initial consultation about installation (he willingly came back to address our initial queries) was always helpful and friendly. Five star service all round!

A long wait after I phoned to make an appointment ( they must be very popular ). The day finally arrived and the technician turned up on time ( excellent ) was a very nice guy, did a great job and we are very pleased with the work done

We recently had air conditioning installed on the first floor in my house. Although I had to wait a month for the men from Ben Rafferty Air Con to be available, it was well worth the wait. Doing my research, I liked what I heard and read about this company. When it was time to install the air con, the 4 men worked very well together, wasting no time in getting the job done to a professional standard. They layed down sheets of plastic on the floor to protect the floor and cleaned up after the job was done. They were friendly, polite and communicated to me at all times. The family are enjoying the cooler nights. I would have no hesitation in recommending this company, in fact I have already recommended them to a few people. They would have to be one of the best trades company's I have ever hired. Well done Ben Rafferty and thanks again.

A complicated fix up was made easy. Complicated technology and complicated family stuff. Clear quote which they stuck to. Turned up on time. What's not to like.

We just had an aircon installed in our apartment. Everyone we dealt with, from the person who came to quote, the office staff on the phone, and the installation team, were great to deal with. We highly recommend.

Ben Rafferty Air Conditioning and Electrical from start to finish were a pleasure to deal with. They were very helpful and knowledgable in responding to queries raised in gaining Strata approval. On the day of installation they were punctual, professional, considerate and very clean in the tidy up process. It was evident to me the teamwork was of the highest standard and everyone on the job was working together to achieve the best outcome. I could not recommend them more highly, a superior team that matched their knowledge and customer service skills to one of the highest standards I have experienced. These are the guys you need to do your air conditioning install. A job very very well done!!!!!